THE BORROWING PROCESS

THE BORROWING 
PROCESS

PERSONAL DETAILS
MAKE AN ACCOUNT
CONNECT YOUR ACCOUNT
DECISION WITHIN 24 HOURS
SIGN CONTRACT &
FUNDS DEPOSITED

OPEN BANKING POWERED CREDIT OPENS DOORS.

We understand that your credit score doesn’t always reveal the full picture of your financial situation. That’s why we developed our own technology to analyse your financial information and create a personal portrait of how you earn and spend your money.

With The PLEND Score®, we can accurately assess your affordability and the amount you can reasonably borrow from Plend, providing you with an opportunity to access affordable credit. Simple.

Plend is a B-Corp consumer lender committed to ethical practices. We operate sustainably and transparently, meeting rigorous social and environmental standards.

PLEND PERKS

Simple, fast end-to-end process
Our hassle free process aims to give you a decision within 24 hours.
Fully flexible
We give you the chance to choose your repayment date and settle early
No hidden costs or fees
Fully transparent pricing and the first month's interest is on us
Game changing customer care
We're dedicated to supporting you through whatever life throws at you

SEE WHAT OUR CUSTOMERS SAY

03/03/23
Simple and great application…
Simple and great application process. Fast and efficient with a good percentage rate and affordable loan repayment.

Customer

27/03/23
Excellent Company
Breaking the mould on extortionate interest rates and giving people a chance. It’s a wonderful company with a firm moral compass. Customer service was great at every stage…

RLS

21/03/23
Great Company!
1. End to end process starting with the application to release was easy and fast! Totally recommended.
2. Customer support was great. He answered me directly with helpful information, and incredibly fast!…

Satisfied Customer

21/03/23
Credit score poor? Try PLEND!
Behind this company are human beings. Is not only a company who analyse your score. Them truly evaluate your whole situation. Also it was quickly. Amazing!!!. I feel now with piece of mind…

Veronica Renato

03/03/23
Fantastic Service!!
"Had a few financial difficulties recently. Plend have been so understanding regarding my payments to them. I want to commend Laura who I've been speaking too via email…"

Tom

03/03/23
Simple and great application…
Simple and great application process. Fast and efficient with a good percentage rate and affordable loan repayment

Customer

27/03/23
Excellent Company
Breaking the mould on extortionate interest rates and giving people a chance. It’s a wonderful company with a firm moral compass. Customer service was great at every stage…

RLS

21/03/23
Great Company!
1. End to end process starting with the application to release was easy and fast! Totally recommended.
2. Customer support was great. He answered me directly with helpful information, and incredibly fast!…

Satisfied Customer

21/03/23
Credit score poor? Try PLEND!
Behind this company are human beings. Is not only a company who analyse your score. Them truly evaluate your whole situation. Also it was quickly. Amazing!!!. I feel now with piece of mind…

Veronica Renato

03/03/23
Fantastic Service!!
"Had a few financial difficulties recently. Plend have been so understanding regarding my payments to them. I want to commend Laura who I've been speaking too via email…"

Tom

FAQs

How do I apply for a Plend Loan

Just use our loan calculator above to select your loan amount and term. Then click the 'Get Quote' button to start the process.

Am I eligible for a Plend loan?

If you are 21 or over and have had an active UK bank account with open banking access for a minimum of 3 months, you can apply for a Plend loan. We will do our best to support you, but approval is dependent on several assessment factors after you submit your application.

Can I cancel my loan agreement? Is there a cooling off period?

You will have a right to withdraw from the Loan Contract without giving any reason and by giving verbal or written notice of the withdrawal to us (on behalf of the Lender) within the fourteen (14) calendar days starting on the day after you sign it.
If you wish to exercise that right to withdraw: You can notify us in writing by email at support@plend.co.uk

You must repay the whole loan amount within thirty (30) days of providing your notice of cancellation, failing which you will be deemed to have changed your mind and will continue your loan term.

Will applying for a Plend loan affect my credit score?

It won't be affected if you ask us for a free quote to see if you qualify, however your credit score could be affected if you're approved for a loan.

When borrowing money, what are my responsibilities?

You must make your payments on time. We collect repayments using Direct Debit, so you won’t have to do anything except make sure there’s enough money in your bank account. You will also need to ensure you have a plan in place should your financial circumstances change.

What are the risks from borrowing from Plend?

The general risk of borrowing with us is the same as the risk of borrowing from any other provider. You will need to consider if the repayments are affordable for you on a monthly basis. You will also need to ensure you have a plan in place should your financial circumstances change.

Once I have submitted my application is there anything else I need to do?

Our credit team will be in touch if they require any more information from you, but if you have already provided this or have not been asked to provide any more information, then nothing else is needed at this time.

What if my bank provider is not listed on open banking?

Unfortunately we can only provide loans to customers who have a bank with open banking access. Most banks allow open banking access, if you are still unsure please check the latest list here

What is open banking? And why do people use it?

Open banking is a banking practice that provides third-party financial service providers open access to consumer banking, transaction, and other financial data from banks and non-bank financial institutions through the use of application programming interfaces (APIs). You are in control and provide us with the access through the use of Plaid (for more information, click here). Open banking is designed to be safe and secure, it’s regulated by the FCA and uses bank-level security. With open banking and its data, customers are able to receive new offers and products more suited to their financial position right now. Because of this, there are currently over 4.5 million regular open banking users globally.

Can I use open banking if I don’t use online banking?

No. To use open banking, you need online or mobile banking for your payment account.

Is open banking safe?

Open banking has been designed with security at its heart – here’s how:

Bank-level security – open banking uses rigorously tested software and security systems. You’ll never be asked to give access to your bank login details or password to anyone other than your own bank or building society.

It’s regulated – only companies regulated by the FCA or European equivalent can use this technology.

You’re in charge – you choose when, and for how long, you give access to your data.

Extra protection – your bank or building society will pay your money back if fraudulent payments are made.You’re also protected by data protection laws and the Financial Ombudsman Service.

Is Plend Regulated?

Yes, Plend is fully authorised and regulated by the Financial Conduct Authority (FCA) FRN 963328.

Who is Plaid?

Plaid is the open banking partner that we use to access your financial information so we can better understand your financial situation and offer you a more affordable loan. You can read more about Plaid here.